Loop Supply

Privacy Policy

Last updated: May 25, 2026

This policy applies to Loop Supply websites, product pages, builder tools, upload forms, request forms, checkout links, and email requests for bike-specific parts, bikes, and customizations.

What we collect

We may collect information you choose to send, including name, email address, bike model, part needed, build details, uploaded content, product question, order context, service messages, and payment or checkout status. Payment card details are handled by the payment provider and should not be sent through Loop Supply forms or email.

How we use information

We use information to respond to requests, match parts and customizations to bike platforms, operate product pages and builder tools, process checkout handoffs, provide customer support, prevent abuse, maintain records, improve the website, and comply with legal obligations.

How we share information

We do not sell submitted customer information. We may share limited information with service providers that host the website, process payments, deliver email, store records, support fulfillment, or help operate the requested service, and when required by law or needed to protect rights, users, or systems.

Cookies and analytics

Hosting, security, checkout, and basic site tooling may collect technical data such as IP address, browser, device, pages visited, timestamps, referrers, cookies, or session data. Browser controls can limit some cookies, but required security or checkout features may still operate.

Retention

We keep information only as long as reasonably needed for requests, orders, support, records, security, dispute prevention, accounting, and legal obligations. Do not submit passwords, private payment card numbers, regulated data, or confidential third-party records through public forms.

Your choices

You can ask to access, correct, or delete information you provided by contacting Loop Supply. Some records may be retained where needed for legitimate business, security, accounting, dispute, or legal reasons.

Children

Loop Supply is not directed to children under 13. Do not submit information about children through product requests, checkout notes, or email.

Security

Loop Supply uses reasonable operational safeguards and limits public-form collection to information needed to answer requests, operate product pages, and support orders. No internet service can guarantee absolute security.

Contact

Privacy requests and questions can be sent to [email protected]. Material changes to this policy will be posted on this page with an updated date.